Refund & Cancellation Policy

Last updated: September 7, 2026

1. We do not refund anything

Every payment on HopUp is a one-time bid for digital placement. Once you pay, the sale is final. We do not refund hops, hop-overs, sponsored spots, Brand My Stanley spots, or any other purchase.

If someone hops your rank or takes your Stanley spot, you do not get your money back. You paid for the placement you had. The next person paid more to take it. We also do not refund because you changed your mind, got fewer clicks than you wanted, or lost a spot later.

2. No subscriptions

HopUp does not charge recurring fees. There is nothing to cancel. A payment is a bid, not a subscription.

3. Ranks and spots move

Placement is whoever has paid the most right now. Another buyer can hop you at any time. That is the product. Losing rank or losing a Stanley spot is not a billing error and is not refundable.

4. Charged and never listed

If a payment went through and we never placed you — a system failure, not a hop — write contact.hopup.lol@gmail.com or @alohaproxy on X within 7 days with proof of purchase. We may fix the listing. Getting hopped or outbid is not this case.